Almost everyone who runs an online business knows how disappointing is to experience downtime.
There could be many reasons for a website failure – design, hosting, functionality, server issues, updates, etc. Diagnosing the problem is less likely and difficult without an automated tool.
According to Gartner, the average cost of IT downtime is $5,600 per minute. Because there are so many differences in how businesses operate, downtime, at the low end, can be as much as $140,000 per hour, $300,000 per hour on average, and as much as $540,000 per hour at the higher end. Just imagine the costs of when Facebook and Instagram went down a couple of weeks ago, and a couple of times throughout the year, resulting in the 2.7 billion users suffering from the inconvenience.
But there are other costs as well. That’s the cost of interruptions, especially when IT professionals are interrupted from what might be more productive work.
For example, take the interruption that occurs when someone pops into your office to tell you that your email server is down. That interruption, of course, takes the time it takes, plus the time to fix the problem. But did you know, according to a study by UC Irvine, that it often takes an average of 23 minutes to refocus and get your head back in the game after an interruption? And there’s never just one interruption in a day.
Now we’ve seen how IT failures cost millions of dollars. We’ve explored how analysts estimate that average failures cost hundreds of thousands of dollars an hour. We’ve learned how interruptions can cost us most of our productive time and finally, we’ve seen how almost none of the typical IT budget goes to increasing sales and improving the customer experience.
That’s where we come back with a selection of the top 5 web monitoring tools, among others, that help automate this process and track your web-based products for an improved focus on customers and sales.
If people can’t access your website at certain points throughout the day, then you’re losing sales and search engine rankings.
Unfortunately, you can’t manually monitor your site’s uptime at all hours, and that’s where Pingdom’s tools come in handy. Although Pingdom offers some free tools, such as a website speed test, where it really shines is in its premium features.
Pingdom can help you analyze your website’s uptime and performance by testing your site from servers across the world and alerting you if there’s an issue.
In overall, it’s a powerful, reliable tool for smaller businesses on a budget, but some users complain that it puts little emphasis on mobile traffic, has unreliable SMS capabilities, and has some issues with monitoring servers.
Cheapest – Starter: $14.95/mo (10 uptime checks)
Most Expensive – Professional: $249.00 (250 uptime checks)
Uptime checks your website at one-minute intervals from 30 different locations across 5 continents. Users get detailed reports, uptime and response time reports, get daily, weekly, or monthly email reports. and can run unlimited tests and do unlimited monitorings on HTTP(s), Ping, SSH, TCP, UDP, DNS, SMTP, POP, IMAP.
If there’s an outage, Uptime.com’s alerting system notifies the right contacts of the issue through Slack, email and SMS alerts. You can also make use of the public status pages to keep website visitors informed of any issues.
Cheapest – Basic: $19/mo (10 uptime checks)
Most Expensive – Professional: $285/mo (300 uptime checks)
WebEye is a website monitoring and performance tracking tool that checks your websites from global locations and provides instant alerts in different integrations if any downtime occurs. You can choose from Email alerts to Telegram, Slack, Hangouts and other types of integrations; or basically all of them if you’re that type of person.
WebEye is a fresh new product with lots of new features coming along, while at the moment users can enjoy the service for free. It offers a range of features including on-demand alerts, multiple types of monitoring, multiple test locations, false alert protection, multiple users per team account, weekly report, etc.
In overall, users have started to provide mostly positive feedback so far while enjoying the range of features, but they are looking forward to enjoying more of what’s to come from this new web tracking tool. Mobile Apps for iOS and Android are in development too, so various types of clients can make use of the service, ranging from individual business owners to freelancers, system administrators, and enterprises
Cheapest – Free: $0/mo (10 websites)
Most Expensive – Not released yet!
Freshping’s ‘Is it down’ is a free website availability checker that pings a website from 5 global locations and shows its status and response time from each location.
They recently got featured on Producthunt and have some nice feature to share, including showcasing the current status of some of the most visited websites online like Facebook, Google, YouTube, Twitter, Instagram, etc. You can click on them to see more details, or you can check your own website from the search field.
Freshping offers reliable uptime & performance monitoring for 50 URLs every minute, with a free plan while it provides alerts in Email, Slack, Twilio, SMS, etc.
Cheapest – Free: $0/mo (50 checks)
Most Expensive – Estate: $72 (100 Checks)
5. Site 24×7
Like with Pingdom, Site 24×7 uses real user monitoring to deliver user feedback. With it, you can analyze individual load times of various components on your site Monitor web applications using a real browser.
One benefit Site24x7 has over Pingdom is that it’s available in a variety of languages, including Chinese, Dutch, English, Finnish, French, Italian, Japanese, Polish, Spanish, and Swedish, making it ideal for users across the globe.
In overall, users have stated that they enjoy the range of features, but some have received false alerts on occasion. Beware that once you sign up with them, you’ll be spammed hourly by their system about your webpage status. Site 24×7 is a service provided by Zoho.
Cheapest – Starter: $10/mo (10 Websites/Servers)
Most Expensive – All in One Enterprise: $499.00 (500 Basic Monitors)